Formula
What is the VAMP ratio?
Visa describes the core VAMP metric as a count-based ratio for card-not-present VisaNet activity:
VAMP ratio = (TC40 fraud count + TC15 dispute count) / TC05 settled transaction count
The key merchant takeaway: winning a dispute later may recover funds, but the dispute event can still matter operationally. Prevention, evidence readiness, and fast root-cause review are the real control loop.
Why it matters
Processors care before you feel the pain.
Visa monitors fraud, dispute, and enumeration levels monthly. When merchants or acquirers exceed program thresholds, they can be required to implement risk mitigation controls. Your processor may also apply stricter internal policies before a formal network threshold is hit.
- Review aggregate Visa CNP counts every month.
- Track fraud and non-fraud dispute causes separately.
- Prepare evidence packets before deadlines get short.